Privacy Policy

1. Responsible for data processing (hereinafter: "we")

Shimadzu Benelux 

Australiëlaan 14

5232 BB 's-Hertogenbosch

And 

Shimadzu Benelux Belgian Branch

Neerhoflaan 2

1780 Wemmel

Managing directors authorized to represent:

Mr. Corwin Pigmans

Mr. Jiro Takashima


For more details about us, see our Imprint.

If you have any questions about the handling of your personal data, please do not hesitate to contact our data protection officer at info@shimadzu.nl

2. Personal data, purposes of their processing and legal bases

Our website can usually be used without having to provide any personal data. Providing personal data is voluntary. Personal data is any information relating to an identified or identifiable natural person (hereinafter "data subject"). An identifiable natural person is one who can be identified directly or indirectly, in particular by assignment to an identifier such as a name, an identification number, location data, an online identifier or one or more special features that express the identity of this person are natural persons. The purpose of processing data is to operate the web shop with information about our range of services, including contact options and the processing of your order.

Personal data is only collected on our website if this:

  • for the use of the website (legal basis: Art. 6 Para. 1 S. 1 lit. a) and/or Art. 6 Para. 1 S. 1 lit. b) General Data Protection Regulation (GDPR),
  • to safeguard our interest in improving the user experience and maintaining the security of use (legal basis: Art. 6 Para. 1 S. 1 lit. f) GDPR),
  • for the use of the services offered on the website as well as pre-contractual measures, in particular for entering forms (legal basis: Art. 6 Para. 1 S. 1 lit. a) and/or Art. 6 (1) sentence 1 lit. b) GDPR) or
  • is required for the conclusion and execution of a contract (legal basis: Art. 6 Para. 1 S. 1 lit. a) and lit. b) GDPR).

Further details on the processing of data can be found below under the relevant headings:


3. Access data/server log files

When you visit our website, the servers automatically save the information that your browser sends, so-called server log files. The information includes:

  • name of the retrieved website,
  • file,
  • date and time of retrieval,
  • notification of successful retrieval,
  • browser type and version,
  • operating system of the user,
  • Referrer URL,
  • providers

This data is not merged with other data sources. The information is used exclusively to analyze and maintain the technical operation of the server and the network in accordance with Article 6 Paragraph 1 Sentence 1 Letter f) GDPR.


4. Cookies

Our website saves cookies. Cookies are small files that make it possible to store specific, device-related information on the user's access device (PC, smartphone, etc.). On the one hand, they serve the user-friendliness of websites and thus the users (e.g. storage of login data). On the other hand, they serve to collect statistical data on website use and to be able to analyze them in order to improve the offer. The legal basis for possible processing of personal data using cookies and their storage period may vary. If you have given us your consent, the legal basis is Art. 6 Para. 1 S. 1 lit. a GDPR. Insofar as the data processing takes place on the basis of our overriding legitimate interests, the legal basis is Art. 6 Para.1 S.1 lit.f GDPR. The specified purpose then corresponds to our legitimate interest.

As a user, you can influence the use of cookies. Most browsers have an option to restrict or completely prevent the storage of cookies. However, it is pointed out that the use and in particular the ease of use are restricted without cookies.

You can opt out of many online advertising cookies from companies via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/uk/your-ad-choices / administer.

When accessing our website, all users of our website are informed by an information banner about the use of cookies by us and referred to this data protection notice. As a user, you will also be asked for your consent to the use of certain cookies, which are particularly relevant for the personalization of services and for marketing measures. You can find more information and opt-in options in the cookie manager in the footer on our website.


5. Contact via email and contact form

When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, your name and telephone number if applicable) will be stored by us in order to answer your questions and process your concerns. The legal basis in this respect is Art. 6 (1) sentence 1 lit. f GDPR. Insofar as your data is processed within the framework of a contractual relationship or a pre-contractual relationship, Article 6 Paragraph 1 S.1 lit. b) GDPR is the legal basis. We will treat the data you voluntarily provide as strictly confidential. We store and use personal data voluntarily provided by you to the extent that it is necessary for further correspondence with you.


7. User Account / Orders

If you have set up a user account with us, the information you provide for this purpose will be stored for the duration of the user relationship in accordance with Article 6 (1) sentence 1 lit. b) GDPR.

If you place an online order on our website, we collect the data required to conclude the contract. The data is stored for the duration of the contract and in accordance with legal obligations. The legal basis is the conclusion and execution of a contract in accordance with Article 6 (1) sentence 1 lit. b GDPR.

We may also use personal data that you provide to us when registering or placing an order to send you information about new products and services by post or telephone (to other market participants). If we list you as an existing customer, we process your e-mail address in order to send you information for our own, similar products, unless you have given your specific consent.

The legal basis for this is Article 6 (1) (f) GDPR. You can object to the use at any time without incurring any costs other than the transmission costs according to the basic tariffs. Further information, in particular on your right to object, can be found in the “Rights of the data subject” section.

 

8. Google Analytics

Our website uses Google Analytics. The provider is Google LLC., 1600 Amphitheater Parkway Mountain View, CA 94043, USA, to analyze our website and usage and thus make it more user-friendly and effective and to advertise and offer our services more optimally. The legal basis for this is Article 6 Paragraph 1 Sentence 1 lit who have their habitual residence in the European Economic Area or Switzerland, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, EU is responsible for the Google services (hereinafter: "Google"). Google Ireland Limited is a company affiliated with Google LLC, whose services we integrate and which must also comply with the General Data Protection Regulation. Google Analytics uses cookies, text files that are stored on your computer and enable an analysis of your use of the website. The information generated by cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. However, the IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

IP anonymization is activated on our website. Your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website activity and internet usage. You can give your consent to the use of analytics via the cookie policy in the cookie settings using opt-ins (activation). You can also prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of our website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by clicking on the link: https://tools .google.com/dlpage/gaoptout?hl=de Download and install the available browser plug-in: Further information on Google's terms of use and data protection can be found here or there.


9. Google Maps

This site uses the map service Google Maps. Google Maps is a map service provided by Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA. The responsible body for users in the EU/EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

To use the Google Maps functions, information, including the IP address and the address entered as part of the route function, can be transmitted to the provider's servers. This information is usually transmitted to a Google server in the USA and stored there. When you visit a website that contains Google Maps, your browser establishes a direct connection with the Google servers, whereby the map content is sent to your browser and integrated by it. The provider of this site has no influence on this data transfer. According to the current state of knowledge, this includes the following data:

  • the date and time of the visit to the relevant website,
  • Internet address or URL of the accessed website,
  • IP address, (starting) address entered as part of route planning

Google Maps is used in the interest of an attractive presentation of our online offers and to make it easier to find the places we have indicated on the website. If you do not wish Google to process data via this service, you can deactivate the use of JavaScript in your browser settings. Please note that in this case the interactive map function of Google Maps cannot be used.

If data is processed outside the European Economic Area / the EU, where there is no data protection level corresponding to the European standard, Google uses standard contractual clauses according to its own statements.

You can find more information on handling user data in Google's data protection declaration: https://www.google.de/intl/de/policies/privacy/.

We use Google Maps on the basis of our legitimate interest (Art. 6 Para. 1 lit. f GDPR) in an attractive presentation of our web shop.

You can find more information about how Google Maps uses your data at: https://www.google.com/intl/de_de/help/terms_maps.html. Full details on choices and data protection can be found in the data protection center

google.de at  https://www.google.de/intl/de/policies/privacy/.


10. Google reCaptcha

We use reCaptcha v2 on our websites. reCaptcha is an offer from Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA. The responsible body for users in the EU/EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

ReCaptcha is used to prevent abusive automated entries in web forms and thus to protect the hoster's technical systems.

If you call up one of our websites in which reCaptcha is integrated, a connection to the Google servers will be established. A reCaptcha cookie is set. Your IP address will be transmitted to Google.

In addition, reCaptcha uses "fingerprinting" to collect the following data:

  • browser plugins used
  • the cookies set by Google in the last 6 months
  • Number of mouse clicks and touches you have made on this screen
  • CSS information for the accessed page
  • Javascript objects
  • the date
  • the browser language

You can prevent the storage of cookies and fingerprinting by selecting the appropriate technical settings in your browser software; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full.

Insofar as data is processed outside the EEA, where there is no data protection level corresponding to the European standard, we have concluded EU standard contractual clauses with the service provider to create a secure level of data protection.

Google's privacy policy and terms of use can be found here: https://www.google.com/policies/privacy/ and here: https://policies.google.com/terms.

Data collection and storage only takes place with express consent in accordance with Article 6 Paragraph 1 Clause 1 Letter a) GDPR. This can be revoked at any time with effect for the future.


11. Recipients of Personal Data

We communicate personal data to the following categories of recipients:

To our employees and to the host of our website. In connection with the provision of the web shop, other companies in the Shimadzu Group can also have access to the data (in the context of order processing or for internal administration purposes).

In addition, your personal data will not be passed on to third parties without your express consent, unless we are legally obliged to do so within the meaning of Article 6 (1) sentence 1 lit Paragraph 1 sentence 1 lit. b) GDPR is mandatory for the execution of a contractual relationship.

If necessary to process the order, we will forward your address data to a shipping service provider.

We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.


12. Duration of storage

We delete your personal data immediately after the purpose has been achieved. We store your data from your e-mails, the contact form until your request has been fully processed and settled. After that, the information is usually deleted.

In addition, it is checked annually whether the data stored by you can be deleted.

Session cookies are automatically deleted by us after your visit to the website. Access data and server log files are deleted after one week.

Please note that there are commercial and tax law retention requirements for certain data of at least six (§ 257 HGB) or ten (§147 AO) years.


13. Rights of data subjects

You are not legally obliged to provide your personal data. However, the provision may be necessary for the conclusion of a contract or for functions of the website. In the event of non-provision, a contract or a function may not be offered on the website.

There is no automated decision-making on the website, and no profiling takes place.

The rights of data subjects result in particular from Articles 15 to 23 and Article 77 GDPR.

You have rights towards us with regard to your personal data

On:

  • Information, Art.15 GDPR
  • Correction, Art. 16 GDPR
  • Deletion, Art. 17 GDPR
  • Restriction of processing, Art.18 GDPR
  • Portability, Art. 20 GDPR.
  • If you have given consent to the processing of personal data, you have the right
  • of revocation, Art. 7 GDPR

with effect for the future.

You also have the right to object to the processing of personal data


Objection, Art. 21 GDPR


To raise

1. You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data relating to you, which is based on Article 6 (1) sentence 1 lit. f) GDPR (data processing on the basis a balancing of interests).

If you file an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims.

2. In individual cases, we process personal data in order to operate direct advertising. If this is the case for you, you have the right to object at any time to the processing of data relating to you for the purpose of such advertising.


If you object to the processing for direct marketing purposes, we will no longer process your personal data for these purposes.


The objection can be made informally and should be addressed to us if possible, see above under 1.


If you are of the opinion that the processing of your personal data violates data protection law, you always have that

  • Right to Complain

with a supervisory authority, see Art. 77 GDPR. Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement, if you believe that the processing of your personal data violates violates the GDPR.

The contact details of the data protection officers in the federal states, the supervisory authorities for the non-public sector, radio, the churches, in Europe and other countries as well as the virtual data protection office can be found there: https://ec.europa.eu/info/law/law-topic/data-protection/data-protection-eu_nl 

The supervisory authority responsible for us is the state commissioner for data protection:

NL;

Autoriteit Persoonsgegevens

Bezuidenhoutseweg 30

2594 AV DEN HAAG

BE;

Gegevensbeschermingsautoriteit

Drukpersstraat 35, 1000 Brussel

Version 1.0

Date 01.04.2021